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Performance improvement

In Organizational development, performance improvement is the process whereby the organization looks to modify the current level of performance in order to achieve a better level of output.

Performance defined

Performance can be thought of as Actual Results vs Desired Results. Any performer

• a team
• an organizational unit
• the organization itself

Cycle

Performance management and improvement can be thought of as a cycle:

1. Performance Planning where goals and objectives are established

2. Performance Coaching where a manager intervenes to give feedback and adjust performance

3. Performance appraisal where individual performance is formally documented and feedback delivered

Also see

• Feedback
• Test
• Analysis
• Development